Our Story

Aptus Technology Ltd. [Aptus] is a long-established and highly-regarded IT support company based in Reigate, Surrey. We are an open, friendly, but highly professional company, with an excellent reputation amongst our Clients for our speed of response and our ability to resolve issues quickly.

A word from the Founder

Let me introduce myself. I’m Chris West, Founder and Managing Director of Aptus Technology.

I’ve loved computers since I first encountered them when my parents bought a Sinclair ZX Spectrum. As the years went by, my interest in them grew. By the time I turned 16, I was building them. It was obvious that my calling was in IT.

After studying computer science at university, I worked in IT for a number of companies. I really enjoyed the work – solving problems, creating solutions, helping people – but I found being an employee frustrating. Eventually, I decided to take a chance and go it alone. In April 2002, I set up Aptus Technology as an independent Managed Service Provider.

My aim from the beginning was to create an open, friendly, but highly professional company and build a solid reputation amongst our future clients for our speed of response and our ability to resolve their issues quickly and comprehensively. As we move into our third decade of continuous operations, with a large and growing client base, some of whom have been with us since the beginning, I think we can confidently say we’ve achieved what we set out to do. Here’s to the next twenty years.

Partnering with Schools & Businesses

We engage widely with our local communities through a number of initiatives under out our Social Values Program. For example, with our New Ventures Support Package, we offer commitment-free IT services to newly formed companies.

We also believe sport is a great way of bringing people together and show this through our support of a number of local teams. And, of course, we are making significant progress in line with our Environmental and Sustainability policies towards a greener future.

Our Work in the Community

What our Clients have to say about us

Aptus first helped us more than a decade ago as a three man start up with sensible, practical, affordable help. They stayed with us as we grew through 10, then 50 and now over 250 staff. Their advice and support scaled with us and remains sensible and practical. We had many problems growing the firm, but IT wasn’t one of them.

Chris Brady

Acro Aircraft Seating

Your IT problems solved: this fully encapsulates Aptus Technology. I run a sustainability communications consultancy and when I had an IT issue Chris and the team very quickly got me back up and running so I could focus on the day job – a Net Zero world. From start to finish the team were knowledgeable, responsive and great to work with. What I particularly liked was being presented with options and the consultative approach through the process of getting my IT back and better. Thank you Chris, Matt and Sonia. It is great to know that if I come up against any future IT issues the team is on hand to problem solve and provide excellent customer experience.

Claire Barraclough

Claire Barraclough Communications Ltd

I would like to congratulate you on your levels of customer service, as you and your support team are always quick to respond, highly competent and extremely courteous. You have been of great support when needed, especially during those stressful moments. We have always found Aptus Technology helpful, RELIABLE and pleased to offer positive advice.

Dave Codd

Sale Group

We have used Aptus Technology for many years and find them always to be helpful and responsive to the changing needs of our business. Both with the day-to-day support package they offer and developing a wider on-going roll and refresh programme for our hardware Chris and his team offer excellent advice and support. The support team are always courteous and try to problem solve any issues that we in a timely way to get our business back on track as soon as possible.

Liam O’Neill

Astral Security Windows

Chris West and his team have been our IT support company for the last 4 years and we have been very happy with the service we receive from them. Their style of rapid response to immediate individual problems combined with the behind the scene monitoring of our servers works well for us. It also stops our own computer amateurs from meddling and avoids the need for an in-house IT expert.

Pat Layne

Field Systems Design


No matter what, no matter where, Aptus keeps your business moving forward

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