Aptus Technology

Bespoke Managed IT Services

“Aptus first helped us more than a decade ago as a three man start up. They stayed with us as we grew to over 250 staff. We had many problems growing the firm, but IT wasn’t one of them.” Chris Brady – Acro Aircraft Seating Ltd.

We help owners and managers focus on growing their businesses by taking responsibility for their IT.

We’re Aptus Technology. Welcome to our website.

About Aptus

Aptus Technology is an established, professional and trusted provider of IT support services and technology management to businesses across London and the South-East.

We combine leading-edge technical knowhow with a proactive, positive, can-do attitude to provide a cost-effective solution for ensuring the stability and security of your systems.

From accounting to interior design, engineering to wealth management, our clients come from a wide range of business sectors.

Our retention rate is amongst the best in the industry. Indeed, our very first client is still with us today.

We’ve been helping businesses for over 20 years and we’re proud of the exceptional service we offer.

What Aptus Offers

We offer across-the-board IT support for Windows and Mac systems, peripherals, servers, networks and comms, both mobile and fixed line.

Large or small, every one of our clients receives the same efficient and professional service as every other, but always bespoke and tailored to each company’s individual needs. 

Our goal is to become a strategic partner, actively helping you to grow your business through expert advice and guidance in IT-related matters.

Remote Monitoring & Management

Remote monitoring and management [RMM] lies at the heart of our services. As the name suggests, there are two processes involved – monitoring and management. Operating in tandem, they allow us to ensure your work flows without interruption, in as secure and optimised a way as possible.

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The Help Desk

Although it’s just a fraction of what we do, the Helpdesk is, by far, the most visible aspect of our work for our clients. Indeed, for many, it is synonymous with our Managed Services. When an IT issue arises impairing the smooth running of business, the critical path to getting back to work often runs through the Aptus Helpdesk. We know this and we take our responsibilities seriously. Help is just a phone call away.

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Cyber Security

Cyber security covers all the various ways and means organisations use to protect themselves against computer-related threats.

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Cloud Services

The Cloud is computing as a service, encompassing apps, storage and the underlying hardware, all delivered via the internet. So, as long as you’re connected to the Web, you have full access to your entire working environment. Transitioning from on-site systems to the Cloud offers businesses many benefits including increased flexibility in IT services along with reduced costs.

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IT Consultancy

With over 20 years experience working across many business sectors, we have gained a deep understanding of the way technology can help a business achieve success. We regularly provide guidance on IT matters to our clients, from simple day-to-day issues to business-wide initiatives.

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Business Continuity

Nowadays, many businesses are their digital data. Unimpeded access to it is crucial for the business to function. If blocked, it effectively presses “pause” on the enterprise. But, like it or not, the unexpected can happen. Planning for this is a key managerial responsibility. We can help.

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Digital Telephony

With BT’s planned “Switch-off 2025” programme, telephony services as we have known them since the 1800’s are coming to an end. Their replacement will be internet based and will be a step-change in the way businesses communicate, encompassing both voice and multimedia.

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What our Clients have to say about us

Aptus first helped us more than a decade ago as a three man start up with sensible, practical, affordable help. They stayed with us as we grew through 10, then 50 and now over 250 staff. Their advice and support scaled with us and remains sensible and practical. We had many problems growing the firm, but IT wasn’t one of them.

Chris Brady

Acro Aircraft Seating

Your IT problems solved: this fully encapsulates Aptus Technology. I run a sustainability communications consultancy and when I had an IT issue Chris and the team very quickly got me back up and running so I could focus on the day job – a Net Zero world. From start to finish the team were knowledgeable, responsive and great to work with. What I particularly liked was being presented with options and the consultative approach through the process of getting my IT back and better. Thank you Chris, Matt and Sonia. It is great to know that if I come up against any future IT issues the team is on hand to problem solve and provide excellent customer experience.

Claire Barraclough

Claire Barraclough Communications Ltd

I would like to congratulate you on your levels of customer service, as you and your support team are always quick to respond, highly competent and extremely courteous. You have been of great support when needed, especially during those stressful moments. We have always found Aptus Technology helpful, RELIABLE and pleased to offer positive advice.

Dave Codd

Sale Group

We have used Aptus Technology for many years and find them always to be helpful and responsive to the changing needs of our business. Both with the day-to-day support package they offer and developing a wider on-going roll and refresh programme for our hardware Chris and his team offer excellent advice and support. The support team are always courteous and try to problem solve any issues that we in a timely way to get our business back on track as soon as possible.

Liam O’Neill

Astral Security Windows

Chris West and his team have been our IT support company for the last 4 years and we have been very happy with the service we receive from them. Their style of rapid response to immediate individual problems combined with the behind the scene monitoring of our servers works well for us. It also stops our own computer amateurs from meddling and avoids the need for an in-house IT expert.

Pat Layne

Field Systems Design

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Insights

To help our clients through the maze of developments in the world of technology, Aptus provides short, easily digestible updates, in a variety of formats, presented in an accessible, jargon-free way focussing on those issues of particular relevance to SMEs.

News & Views

Check out some of our great blogs.

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Tech Updates & Tips

Check out these great tips from your Aptus experts to help you stay on top of your tech needs!

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Technology Insider

Manager’s Guides

Books & Downloads

FAQs

Take a look at some of our most Frequently Asked Questions.

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Employees working from home? With Aptus, we've got you covered

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About Aptus

From the beginning, Aptus has been an open, friendly and responsive company with a high reputation, not just professionally but socially. A company supportive of the communities in which we operate.

Our Story

Aptus Technology Ltd. [Aptus] is a long-established and highly-regarded IT support company based in Reigate, Surrey.

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News

Check out our latest news!

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Careers

If you would like to be considered for any future positions, please fill out the form on our careers page.

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Testimonials

Read about what our customers have to say.

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Policies & Roadmaps

No matter what, no matter where, Aptus keeps your business moving forward

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